Resolved -
This incident has been resolved.
Jul 8, 11:42 PDT
Monitoring -
A fix has been implemented and we are monitoring the results.
Jul 8, 09:35 PDT
Identified -
Teams are currently working on a fix. This issue only affects files with a & character in the title. File downloads will work if the user adds the correct file extension to the file after it's been downloaded.
Jul 8, 08:48 PDT
Investigating -
Our team is looking into reports that some file types are experiencing problems when attempting to download from the application
Jul 8, 08:39 PDT
Completed -
The scheduled maintenance has been completed.
Jun 27, 11:00 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 27, 07:00 PDT
Scheduled -
We’re performing scheduled maintenance on our UK1 server on June 28 at 12:00 AM UTC. This maintenance will last up to 2 hours.
During this time, customers may experience brief interruptions when trying to save or update data. Simply refreshing your connection or retrying your action should resolve any issues.
All systems will return to normal once the maintenance is complete. No action is needed from your side, but if you have any questions or concerns, please feel free to reach out to our support team.
Jun 17, 16:47 PDT