Users unable to create CSV Data Downloads
Investigating - We are currently investigating this issue.
Jul 11, 2025 - 10:24 PDT
Uptime over the past 90 days. View historical uptime.
U.S. West0 ? Operational
90 days ago
99.93 % uptime
Today
U.S. West1 Operational
90 days ago
99.93 % uptime
Today
U.S. West2 Operational
90 days ago
99.88 % uptime
Today
U.S. West3 ? Operational
90 days ago
99.93 % uptime
Today
U.S. East0 Operational
90 days ago
99.88 % uptime
Today
U.S. East1 ? Operational
90 days ago
99.56 % uptime
Today
U.S. East2 Operational
90 days ago
99.88 % uptime
Today
U.S. East3 Operational
90 days ago
99.89 % uptime
Today
U.S. East4 Operational
90 days ago
99.8 % uptime
Today
U.S. SouthWest1 Operational
90 days ago
99.93 % uptime
Today
CAN1 (Canada) Operational
90 days ago
99.87 % uptime
Today
UK1 (U.K.) Operational
90 days ago
99.93 % uptime
Today
NL1 (Europe) ? Operational
90 days ago
99.93 % uptime
Today
DE1 (Germany) ? Operational
90 days ago
99.93 % uptime
Today
DE2 (Germany) ? Operational
90 days ago
99.93 % uptime
Today
CH1 (Switzerland) Operational
90 days ago
99.93 % uptime
Today
AUS1 (Australia) Operational
90 days ago
99.93 % uptime
Today
AUS2 (Australia) ? Operational
90 days ago
99.93 % uptime
Today
JP1 (Japan) Operational
90 days ago
99.93 % uptime
Today
HK1 (East Asia) Operational
90 days ago
99.93 % uptime
Today
Aura Copilot Operational
90 days ago
100.0 % uptime
Today
Content Chat Support Operational
90 days ago
100.0 % uptime
Today
Content Video ? Operational
90 days ago
100.0 % uptime
Today
Digital Sales Room Operational
90 days ago
99.94 % uptime
Today
DIY Dashboards Operational
90 days ago
100.0 % uptime
Today
DocCenter Operational
90 days ago
100.0 % uptime
Today
Email Blast Operational
90 days ago
99.95 % uptime
Today
FTP Service Operational
90 days ago
100.0 % uptime
Today
Google Drive Sync Operational
90 days ago
100.0 % uptime
Today
Inbound Customer Support Operational
90 days ago
100.0 % uptime
Today
Knowledge Operational
90 days ago
100.0 % uptime
Today
Learning API Operational
90 days ago
100.0 % uptime
Today
Learning Chat Support Operational
90 days ago
100.0 % uptime
Today
Learning Content Delivery Operational
90 days ago
100.0 % uptime
Today
Learning Document Delivery Operational
90 days ago
100.0 % uptime
Today
Learning Email Delivery Operational
90 days ago
100.0 % uptime
Today
Learning Video Operational
90 days ago
100.0 % uptime
Today
Learning Web Operational
90 days ago
100.0 % uptime
Today
Legacy Reports Operational
90 days ago
100.0 % uptime
Today
LiveInsights Degraded Performance
90 days ago
100.0 % uptime
Today
LiveSend Operational
90 days ago
99.94 % uptime
Today
LiveSocial Admin Console Operational
90 days ago
100.0 % uptime
Today
LiveSocial Application Operational
90 days ago
100.0 % uptime
Today
Mobile App Operational
90 days ago
100.0 % uptime
Today
Office Online Operational
90 days ago
100.0 % uptime
Today
Outlook Add-In Operational
90 days ago
100.0 % uptime
Today
PowerPoint Plugin Operational
90 days ago
100.0 % uptime
Today
Seismic Content API Operational
90 days ago
100.0 % uptime
Today
Service Platform ? Operational
90 days ago
100.0 % uptime
Today
Tiled Microapps Operational
90 days ago
100.0 % uptime
Today
User Management Operational
90 days ago
100.0 % uptime
Today
Writebacks Operational
90 days ago
100.0 % uptime
Today
Content Downloads Operational
90 days ago
99.95 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jul 11, 2025

Unresolved incident: Users unable to create CSV Data Downloads.

Jul 10, 2025

No incidents reported.

Jul 9, 2025

No incidents reported.

Jul 8, 2025
Some content file types unable to be downloaded successfully
Resolved - This incident has been resolved.
Jul 8, 11:42 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 8, 09:35 PDT
Identified - Teams are currently working on a fix. This issue only affects files with a & character in the title. File downloads will work if the user adds the correct file extension to the file after it's been downloaded.
Jul 8, 08:48 PDT
Investigating - Our team is looking into reports that some file types are experiencing problems when attempting to download from the application
Jul 8, 08:39 PDT
Jul 7, 2025

No incidents reported.

Jul 6, 2025

No incidents reported.

Jul 5, 2025

No incidents reported.

Jul 4, 2025

No incidents reported.

Jul 3, 2025

No incidents reported.

Jul 2, 2025

No incidents reported.

Jul 1, 2025

No incidents reported.

Jun 30, 2025
Errors preventing tenant login
Resolved - This incident has been resolved.
Jun 30, 10:17 PDT
Update - We are continuing to monitor for any further issues.
Jun 30, 07:54 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 30, 07:54 PDT
Investigating - We are currently investigating this issue.
Jun 30, 06:40 PDT
Jun 29, 2025

No incidents reported.

Jun 28, 2025

No incidents reported.

Jun 27, 2025
UK1 Region Server Maintenance
Completed - The scheduled maintenance has been completed.
Jun 27, 11:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 27, 07:00 PDT
Scheduled - We’re performing scheduled maintenance on our UK1 server on June 28 at 12:00 AM UTC. This maintenance will last up to 2 hours.

During this time, customers may experience brief interruptions when trying to save or update data. Simply refreshing your connection or retrying your action should resolve any issues.

All systems will return to normal once the maintenance is complete. No action is needed from your side, but if you have any questions or concerns, please feel free to reach out to our support team.
Jun 17, 16:47 PDT
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* Historical status event information available at https://legacy-status.seismic.com