At Seismic, we’re fully committed to providing exceptional service levels to our customers. While our operations are not directly impacted by COVID-19, we recognize that this is a widespread and evolving situation and have activated plans to ensure our ability to continue providing services as usual throughout the outbreak.
As part of our dedication to the health and well-being of our employees, we have implemented several programs to protect them. We have implemented a requirement for all employees to work remotely for the next two weeks, which will be evaluated on an on-going basis. We have prohibited non-essential travel in addition to prohibitions on international travel with no exceptions.
Our services are built using Cloud technologies implemented using recommended best practices. While we use these technologies for infrastructure services, our cloud implementation model is not dependent on personnel support at any specific data center or location. We also have geographically dispersed Operations, Support, and Customer Success teams globally to ensure continuous service to our customers.
We continue to monitor and evaluate the global effects of COVID-19 on our operations. We will remain flexible and react to any changes, while remote, that could affect our abilities to provide services. Our focus remains on the health and well-being of our employees and the needs of our customers. We will stay in close contact with our customers to ensure full transparency on our ability to provide our exceptional services.
Mar 16, 12:16 PDT