Seismic will be performing infrastructure upgrades during this window.
Seismic Regions Impacted: WEST3, CH1
Impact:
* There will be a delay of displaying engagement data in Engagement Center landing page. The actions of 'archive function' and 'edit associated account' cannot be used in engagement list.
We apologize for any inconvenience this may cause.
Posted on
Jan 23, 2026 - 11:04 PST
Seismic will be performing infrastructure upgrades during this window.
Seismic Regions Impacted: CH1, DE1, EAST0, EAST2, EAST3, EAST4, UK1, AUS2, CAN1, WEST0, WEST1, WEST2, WEST3
Impact:
* Learning Practice Video and AI Roleplay features will be intermittently unavailable.
We apologize for any inconvenience this may cause.
Posted on
Jan 23, 2026 - 11:05 PST
Seismic will be performing infrastructure upgrades during this window.
Seismic Regions Impacted: EAST0, EAST2, EAST3, WEST0, WEST1, WEST2, WEST3
Impact:
* Skills Overview, Analytics, Assessments, and Scorecards will be intermittently unavailable.
We apologize for any inconvenience this may cause.
Posted on
Jan 23, 2026 - 10:55 PST
Seismic will be performing infrastructure upgrades during this window.
Seismic Regions Impacted: DE1, UK1, West0, West1, West2, East4
Impact: The Profile Builder page will fail to load, as it requires calls to the PNS service during initialization.
Users will be unable to send notifications, and all business functions that depend on PNS integration will also fail to deliver notifications during the shutdown.
We apologize for any inconvenience this may cause.
Posted on
Jan 29, 2026 - 11:47 PST