All Systems Operational

Uptime over the past 90 days. View historical uptime.
U.S. West0 Operational
90 days ago
99.87 % uptime
Today
U.S. West1 Operational
90 days ago
99.94 % uptime
Today
U.S. West2 Operational
90 days ago
99.97 % uptime
Today
U.S. West3 Operational
90 days ago
99.87 % uptime
Today
U.S. East0 Operational
90 days ago
99.97 % uptime
Today
U.S. East1 Operational
90 days ago
100.0 % uptime
Today
U.S. East2 Operational
90 days ago
99.97 % uptime
Today
U.S. East3 Operational
90 days ago
99.97 % uptime
Today
U.S. East4 Operational
90 days ago
99.92 % uptime
Today
U.S. SouthWest1 Operational
90 days ago
99.98 % uptime
Today
CAN1 (Canada) Operational
90 days ago
99.97 % uptime
Today
UK1 (U.K.) Operational
90 days ago
99.92 % uptime
Today
NL1 (Europe) Deprecated Operational
90 days ago
100.0 % uptime
Today
DE1 (Germany) Operational
90 days ago
100.0 % uptime
Today
DE2 (Germany) Deprecated Operational
90 days ago
100.0 % uptime
Today
CH1 (Switzerland) Operational
90 days ago
99.98 % uptime
Today
AUS1 (Australia) Deprecated Operational
90 days ago
100.0 % uptime
Today
AUS2 (Australia) Operational
90 days ago
99.94 % uptime
Today
JP1 (Japan) Operational
90 days ago
100.0 % uptime
Today
HK1 (East Asia) Operational
90 days ago
100.0 % uptime
Today
Aura Copilot Operational
90 days ago
100.0 % uptime
Today
Chat Support Operational
90 days ago
100.0 % uptime
Today
Content Downloads Operational
90 days ago
100.0 % uptime
Today
Content Video Operational
90 days ago
100.0 % uptime
Today
Digital Sales Room Operational
90 days ago
100.0 % uptime
Today
DIY Dashboards Operational
90 days ago
100.0 % uptime
Today
DocCenter Operational
90 days ago
99.97 % uptime
Today
Email Blast Operational
90 days ago
100.0 % uptime
Today
FTP Service Operational
90 days ago
100.0 % uptime
Today
Google Drive Sync Operational
90 days ago
100.0 % uptime
Today
Inbound Customer Support Operational
90 days ago
100.0 % uptime
Today
Knowledge Operational
90 days ago
100.0 % uptime
Today
Learning API Operational
90 days ago
100.0 % uptime
Today
Learning Chat Support Operational
90 days ago
99.98 % uptime
Today
Learning Content Delivery Operational
90 days ago
100.0 % uptime
Today
Learning Document Delivery Operational
90 days ago
100.0 % uptime
Today
Learning Email Delivery Operational
90 days ago
100.0 % uptime
Today
Learning Video Operational
90 days ago
100.0 % uptime
Today
Learning Web Operational
90 days ago
100.0 % uptime
Today
Legacy Reports Operational
90 days ago
100.0 % uptime
Today
LiveInsights Operational
90 days ago
100.0 % uptime
Today
LiveSend Operational
90 days ago
100.0 % uptime
Today
LiveSocial Admin Console Operational
90 days ago
100.0 % uptime
Today
LiveSocial Application Operational
90 days ago
99.98 % uptime
Today
Mobile App Operational
90 days ago
100.0 % uptime
Today
Office Online Operational
90 days ago
100.0 % uptime
Today
Outlook Add-In Operational
90 days ago
100.0 % uptime
Today
PowerPoint Plugin Operational
90 days ago
100.0 % uptime
Today
Seismic Content API Operational
90 days ago
100.0 % uptime
Today
Service Platform Operational
90 days ago
100.0 % uptime
Today
Tiled Microapps Operational
90 days ago
100.0 % uptime
Today
User Management Operational
90 days ago
100.0 % uptime
Today
Writebacks Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Scheduled Maintenance for Seismic Infrastructure Upgrades - East1 - Meetings and LiveDoc Generation Mar 13, 2026 21:00 - Mar 14, 2026 05:00 PDT

Seismic will be performing infrastructure upgrades during this window.

Seismic Regions Impacted: East1

Impact during this maintenance window:
* Meetings (existing meetings will not be available, and new meetings will not be ingested)
* LiveDoc Generation will not be available

We apologize for any inconvenience this may cause.
Posted on Feb 25, 2026 - 11:10 PST
Mar 5, 2026

No incidents reported today.

Mar 4, 2026

No incidents reported.

Mar 3, 2026
Infrastructure Upgrade - Learning (Assignment/Email Delays Expected)
Completed - The scheduled maintenance has been completed.
Mar 3, 15:20 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 3, 15:00 PST
Scheduled - During this maintenance, assignments, emails and other jobs may be delayed 10-20 minutes.
Mar 2, 09:57 PST
Mar 2, 2026

No incidents reported.

Mar 1, 2026

No incidents reported.

Feb 28, 2026
Scheduled Maintenance for Seismic Infrastructure Upgrades - Learning Practice Video and AI Roleplay
Completed - The scheduled maintenance has been completed.
Feb 28, 05:01 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 27, 21:02 PST
Scheduled - Seismic will be performing infrastructure upgrades during this window.

Seismic Regions Impacted: CH1, DE1, EAST0, EAST2, EAST3, EAST4, UK1, AUS2, CAN1, WEST0, WEST1, WEST2, WEST3

Impact:

* Learning Practice Video and AI Roleplay features will be intermittently unavailable.

We apologize for any inconvenience this may cause.
Jan 23, 11:05 PST
Scheduled Maintenance for Seismic Infrastructure Upgrades - Skills Overview, Analytics, Assessments and Scorecards
Completed - The scheduled maintenance has been completed.
Feb 28, 05:01 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 27, 21:01 PST
Scheduled - Seismic will be performing infrastructure upgrades during this window.

Seismic Regions Impacted: EAST0, EAST2, EAST3, WEST0, WEST1, WEST2, WEST3

Impact:
* Skills Overview, Analytics, Assessments, and Scorecards will be intermittently unavailable.

We apologize for any inconvenience this may cause.
Jan 23, 10:55 PST
Scheduled Maintenance for Seismic Infrastructure Upgrades - Platform Service PNS
Completed - The scheduled maintenance has been completed.
Feb 28, 05:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 27, 21:03 PST
Scheduled - Seismic will be performing infrastructure upgrades during this window.

Seismic Regions Impacted: DE1, UK1, West0, West1, West2, East4

Impact:
During this maintenance window:

The Profile Builder page will fail to load.

Seismic notifications will not be sent or received. This includes Email, Mobile, Slack, Microsoft Teams, and in-app notifications (Notification Center).

Any actions taken during this time that would normally trigger a notification (for example, content updates) will not generate notifications, and those notifications will not be delivered after the maintenance window.

Users should make notification-triggering changes after the maintenance window to ensure notifications are received.

We apologize for any inconvenience this may cause.
Jan 29, 11:47 PST
Scheduled Maintenance for Infrastructure Upgrades - Engagement Intake & Aggregation Service
Completed - The scheduled maintenance has been completed.
Feb 28, 05:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 27, 21:00 PST
Scheduled - Seismic will be performing infrastructure upgrades during this window.

Seismic Regions Impacted: WEST3, CH1

Impact:

* There will be a delay of displaying engagement data in Engagement Center landing page. The actions of 'archive function' and 'edit associated account' cannot be used in engagement list.

We apologize for any inconvenience this may cause.
Jan 23, 11:04 PST
Subject: Scheduled Maintenance for Seismic Infrastructure Upgrades - Search
Completed - The scheduled maintenance has been completed.
Feb 28, 03:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 27, 21:02 PST
Scheduled - Seismic will be performing infrastructure upgrades during this window.

Seismic Regions Impacted: East4

Impact: General Search functionality will remain fully available.

What Will Be Temporarily Delayed:

New content indexing will be paused during the 6-hour window.
Any content added or updated during the window:

* Will not immediately appear in search results.
* Will be processed shortly after the upgrade completes.

No data loss is expected.
There should be no additional lag beyond the maintenance window, just a delay while indexing resumes.

We apologize for any inconvenience this may cause.
Feb 17, 11:29 PST
Feb 27, 2026
Issues with content loading in Collections affecting multiple regions
Resolved - This incident has been resolved.
Feb 27, 13:02 PST
Update - We are continuing to monitor for any further issues.
Feb 27, 10:12 PST
Monitoring - A fix has been implemented and we are monitoring the results.
Feb 27, 09:50 PST
Identified - The issue has been identified and a fix is being implemented.
Feb 27, 08:19 PST
Investigating - We are currently investigating this issue.
Feb 27, 07:45 PST
Feb 26, 2026
Login Issues for Switzerland Customers
Resolved - This incident has been resolved.
Feb 26, 21:47 PST
Investigating - We are currently investigating this issue.
Feb 26, 21:30 PST
LiveInsights Data Delays for US Customers
Resolved - This incident has been resolved.
Feb 26, 12:51 PST
Identified - The issue has been identified and a fix is being implemented.
Feb 25, 06:33 PST
Feb 25, 2026
Feb 24, 2026

No incidents reported.

Feb 23, 2026

No incidents reported.

Feb 22, 2026

No incidents reported.

Feb 21, 2026

No incidents reported.

Feb 20, 2026
Login and access issues are currently affecting multiple regions
Resolved - This incident has been resolved.
Feb 20, 11:55 PST
Monitoring - The issue is resolved as teams resolved a caching issue with tenant metadata. Root cause is currently under investigation.
Feb 20, 08:22 PST
Identified - Teams have identified the issue and tenants are now becoming accessible
Feb 20, 07:48 PST
Update - We are continuing to investigate this issue.
Feb 20, 07:07 PST
Update - We are continuing to investigate this issue.
Feb 20, 06:49 PST
Update - We are continuing to investigate this issue.
Feb 20, 06:41 PST
Investigating - We are currently investigating this issue.
Feb 20, 06:19 PST
Feb 19, 2026
LiveSocial User App Launch Errors
Resolved - This incident has been resolved.
Feb 19, 06:48 PST
Monitoring - Incident start time adjusted to actual time
Feb 19, 06:24 PST
← Incident History Powered by Atlassian Statuspage
* Historical status event information available at https://legacy-status.seismic.com