Monitoring - Business Continuity

At Seismic, we’re fully committed to providing exceptional service levels to our customers. While our operations are not directly impacted by COVID-19, we recognize that this is a widespread and evolving situation and have activated plans to ensure our ability to continue providing services as usual throughout the outbreak.

As part of our dedication to the health and well-being of our employees, we have implemented several programs to protect them.

Our services are built using Cloud technologies implemented using recommended best practices. While we use these technologies for infrastructure services, our cloud implementation model is not dependent on personnel support at any specific data center or location. We also have geographically dispersed Operations, Support, and Customer Success teams globally to ensure continuous service to our customers.

We continue to monitor and evaluate the global effects of COVID-19 on our operations. We will remain flexible and react to any changes, while remote, that could affect our abilities to provide services. Our focus remains on the health and well-being of our employees and the needs of our customers. We will stay in close contact with our customers to ensure full transparency on our ability to provide our exceptional services.
Mar 16, 12:16 PDT
U.S. West 1 Operational
90 days ago
100.0 % uptime
Today
U.S. West 2 Operational
90 days ago
100.0 % uptime
Today
U.S. West 3 ? Operational
90 days ago
100.0 % uptime
Today
U.S. East 1 Operational
90 days ago
100.0 % uptime
Today
U.S. East 2 Operational
90 days ago
100.0 % uptime
Today
U.S. East 3 Operational
90 days ago
99.88 % uptime
Today
U.S. East 4 Operational
90 days ago
100.0 % uptime
Today
Canada Operational
90 days ago
100.0 % uptime
Today
U.K. Operational
90 days ago
99.96 % uptime
Today
E.U. Operational
90 days ago
100.0 % uptime
Today
Germany 1 Operational
90 days ago
100.0 % uptime
Today
Germany 2 Operational
90 days ago
100.0 % uptime
Today
Switzerland Operational
90 days ago
100.0 % uptime
Today
Australia Operational
90 days ago
100.0 % uptime
Today
DIY Dashboards Operational
90 days ago
99.97 % uptime
Today
PowerPoint Plugin Operational
90 days ago
100.0 % uptime
Today
Google Drive Sync Operational
90 days ago
100.0 % uptime
Today
LiveSend Operational
90 days ago
99.93 % uptime
Today
LiveInsights Operational
90 days ago
99.65 % uptime
Today
Legacy Reports Operational
90 days ago
100.0 % uptime
Today
Email Blast Operational
90 days ago
99.73 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Sep 20, 2021

No incidents reported today.

Sep 19, 2021

No incidents reported.

Sep 18, 2021

No incidents reported.

Sep 17, 2021

No incidents reported.

Sep 16, 2021

No incidents reported.

Sep 15, 2021

No incidents reported.

Sep 14, 2021
Completed - The scheduled maintenance has been completed.
Sep 14, 11:25 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 14, 08:27 PDT
Scheduled - We continue to work on a few remaining pieces of the server maintenance. It is recommended that users should not create any new (or edit any existing) dashboards during this time.
Sep 14, 08:24 PDT
Resolved - This incident has been resolved.
Sep 14, 04:25 PDT
Identified - The issue has been identified and a fix is being implemented.
Sep 13, 09:07 PDT
Investigating - Some customers may be experiencing issues with custom dashboards being unavailable. Our teams are currently investigating the issue at this time.
Sep 13, 08:49 PDT
Sep 13, 2021
Completed - The scheduled maintenance has been completed.
Sep 13, 20:58 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 13, 16:58 PDT
Scheduled - We continue to work on the server maintenance. Users should not create any new (or edit any existing) dashboards during this time.
Sep 13, 16:57 PDT
Completed - The scheduled maintenance has been completed.
Sep 13, 16:49 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 13, 10:51 PDT
Scheduled - We will be undergoing server maintenance. Users should not create any new (or edit any existing) dashboards during this time.
Sep 13, 10:48 PDT
Sep 12, 2021

No incidents reported.

Sep 11, 2021

No incidents reported.

Sep 10, 2021
Resolved - This incident has been resolved.
Sep 10, 08:01 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 10, 00:57 PDT
Identified - The issue has been identified and a fix is being implemented.
Sep 9, 23:53 PDT
Update - Engineering teams are currently investigating issues in the EAST3 region causing tenants to be unavailable.
Sep 9, 23:21 PDT
Investigating - We are currently investigating this issue.
Sep 9, 22:26 PDT
Sep 9, 2021
Sep 8, 2021

No incidents reported.

Sep 7, 2021

No incidents reported.

Sep 6, 2021

No incidents reported.