Seismic will be performing infrastructure upgrades during this window.
Seismic Regions Impacted: SouthWest1 and East1
Impact:
* Skills Overview, Analytics, Assessments, and Scorecards will be intermittently unavailable.
* Webhook Events: Webhook notifications will not be delivered during downtime; they'll be sent once service resumes. Also, Customers will not be able to create new webhook triggers in Power Automate.
* Engagement Service: LiveSends, LiveSend Emails, Bulk Emails, DSR Emails, Outreach / Salesloft Emails won't be sent or created and will fail. Outlook emails cannot create links to create LiveSend emails. LiveSend Viewer will be offline and viewer will receive an outage message. Older LiveSends and Emails can't be viewed in Engagement Center. Emails Scheduled to send during the outage will be sent after we come back online.
* Extensions Platform: Customers will not be able to install, enable, disable, or delete apps during this time. App extension features (like Main Nav, Search, Related Training, Delivery Approvals) will be unavailable. Slack and Teams notifications from apps will not be delivered. App installation status won't appear on Seismic Exchange.
We apologize for any inconvenience this may cause.
Posted on
Apr 17, 2026 - 17:09 PDT
Seismic will be performing infrastructure upgrades during this window.
Seismic Regions Impacted: East1
Impact: External content sync and background sync jobs will not function during the window
We apologize for any inconvenience this may cause.
Posted on
Apr 17, 2026 - 17:09 PDT
Seismic will be performing infrastructure upgrades during this window.
Seismic Regions Impacted: SouthWest1
Impact:
* Meetings: Existing meetings won't be available, and new meetings won't be ingested
* LiveDocs generation services will be unavailable
* Presentation Builder: Seismic for Slides & Presentation Builder: Customers will not get update notifications and source presentations will not function. Also, Guided Assembly in Presentation Builder will be unavailable.
* Labs Cache Builder: Users will not see updated results for Frequented, Recently Viewed, and Popular content in the Seismic App. These results won't be updated again until the migration has been completed and the LCB service has been able to process any backed up lag from during that period.
* Platform Service PNS: The Profile Builder page will fail to load. Seismic notifications will not be sent or received. This includes Email, Mobile, Slack, Microsoft Teams, and in-app notifications (Notification Center). Any actions taken during this time that would normally trigger a notification (for example, content updates) will not generate notifications, and those notifications will not be delivered after the maintenance window. Users should make notification-triggering changes after the maintenance window to ensure notifications are received.
* DAS (Declarative Admin Settings): Users will not be able to create or link existing Learning content, related training, related content, and page widgets). Also, all admin setting pages will not save successfully
* DISE-Attribution-API: Attribution for engagement events: emails, livesends, etc. may fail
We apologize for any inconvenience this may cause.
Posted on
Apr 20, 2026 - 09:14 PDT
Seismic will be performing infrastructure upgrades during this window.
Seismic Regions Impacted: SouthWest1
Impact: Seismic platform will be inaccessible
We apologize for any inconvenience this may cause.
Posted on
May 01, 2026 - 07:40 PDT
Seismic will be performing infrastructure upgrades during this window.
Seismic Regions Impacted: East1
Impact: DSR and LiveSends will be unavailable.
We apologize for any inconvenience this may cause.
Posted on
May 01, 2026 - 07:35 PDT
Seismic will be performing infrastructure upgrades during this window.
Seismic Regions Impacted: East0 - East2 - East3 - East4 - UK1 - CH1 - DE1 - West 0 - West1 - West2
Impact: Learning will be unavailable
We apologize for any inconvenience this may cause.
Posted on
May 01, 2026 - 07:29 PDT
Seismic will be performing infrastructure upgrades during this window.
Seismic Regions Impacted: East0 - East2 - East3 - East4 - CAN1
Impact:
* Platform Service PNS: The Profile Builder page will fail to load. Seismic notifications will not be sent or received. This includes Email, Mobile, Slack, Microsoft Teams, and in-app notifications (Notification Center). Any actions taken during this time that would normally trigger a notification (for example, content updates) will not generate notifications, and those notifications will not be delivered after the maintenance window. Users should make notification-triggering changes after the maintenance window to ensure notifications are received.
We apologize for any inconvenience this may cause.
Posted on
May 01, 2026 - 07:37 PDT