This will only impact customers that utilize "Custom Domains" in Seismic Region AUS2.
This maintenance window is for Seismic Engineering to swap in new load balancers. During which time, LiveSend links will not work or have intermittent functionality.
We estimate the impact to LiveSend functionality to only last 5 minutes during the entire 1-hour Maintenance Window.
We apologize for any inconvenience this may cause
Posted on
Sep 16, 2025 - 10:38 PDT
This will only impact customers that utilize "Custom Domains" in Seismic Regions UK1, CH1 and DE1.
This maintenance window is for Seismic Engineering to swap in new load balancers. During which time, LiveSend links will not work or have intermittent functionality.
We estimate the impact to LiveSend functionality to only last 5 minutes during the entire 1-hour Maintenance Window.
We apologize for any inconvenience this may cause
Posted on
Sep 16, 2025 - 10:38 PDT
Update -
We will be undergoing scheduled maintenance during this time.
Sep 12, 2025 - 10:19 PDT
Update -
We will be undergoing scheduled maintenance during this time.
Aug 28, 2025 - 11:38 PDT
Scheduled -
Seismic will be performing infrastructure upgrades during this window.
The following services will have intermittent availability during the maintenance window for some regions:
* Livesend Link
* Livesend Email
* Email Blast
* DSR
* Meetings
* Sales Engagement Integrations - Outreach, Salesloft & Gong - Personalized LiveSend link generation sent from these tools may fail if emails are sent during the downtime.
We apologize for any inconvenience this may cause.
Aug 28, 2025 - 10:51 PDT
Seismic will be performing infrastructure upgrades to our AUS2 region.
The following services will have intermittent availability during the maintenance window:
* Livedoc Generation
* Livedoc Conversion
* Bulk Import/Export of Users for User Management
* Notifications Not Available
We apologize for any inconvenience this may cause.
Posted on
Aug 28, 2025 - 10:44 PDT
Seismic will be performing infrastructure upgrades (on our DE1 (Germany) region).
The following services will have intermittent availability during the maintenance window:
Webhook Events:
• Webhook notifications will not be delivered during downtime; they'll be sent once service resumes.
• Customers will not be able to create new webhook triggers in Power Automate.
We apologize for any inconvenience this may cause.
Posted on
Sep 04, 2025 - 08:13 PDT
Update -
We will be undergoing scheduled maintenance during this time.
Sep 04, 2025 - 10:12 PDT
Update -
We will be undergoing scheduled maintenance during this time.
Sep 04, 2025 - 08:15 PDT
Update -
We will be undergoing scheduled maintenance during this time.
Sep 04, 2025 - 08:14 PDT
Scheduled -
Seismic will be performing infrastructure upgrades (on our East0, East2, and East3 regions).
The following services will have intermittent availability during the maintenance window:
Webhook Events:
• Webhook notifications will not be delivered during downtime; they'll be sent once service resumes.
• Customers will not be able to create new webhook triggers in Power Automate.
App Management:
• Customers will not be able to install, enable, disable, or delete apps during this time.
• App extension features (like Main Nav, Search, Related Training, Delivery Approvals) will be unavailable.
• Slack and Teams notifications from apps will not be delivered.
• App installation status won't appear on Seismic Exchange.
Authorization: Access to shared content via DSR will be unavailable.
Seismic for Slides & Presentation Builder: Customers will not get update notifications and source presentations will not function.
Guided Assembly: Guided Assembly in Presentation Builder will be unavailable.
Self-Service Reports: Self-service reports will be unavailable during the maintenance window.
We apologize for any inconvenience this may cause.
Aug 28, 2025 - 10:35 PDT
Seismic will be performing infrastructure upgrades (in our East0, East2, West0, West1, and West2 regions).
The following services will have intermittent availability during the maintenance window:
Self-Service Reports: Self-service reports will be unavailable during the maintenance window.
We apologize for any inconvenience this may cause.
Posted on
Sep 04, 2025 - 08:23 PDT
Update -
We will be undergoing scheduled maintenance during this time.
Sep 12, 2025 - 10:20 PDT
Scheduled -
Seismic will be performing infrastructure upgrades during this window.
The following services will have intermittent availability during the maintenance window for some regions:
* Livesend Link
* Livesend Email
* Email Blast
* DSR
* Meetings
* Sales Engagement Integrations - Outreach, Salesloft & Gong - Personalized LiveSend link generation sent from these tools may fail if emails are sent during the downtime.
We apologize for any inconvenience this may cause.
Aug 28, 2025 - 11:41 PDT
Seismic will be performing infrastructure upgrades during this window.
External user sync job (Bamboo, Okta, sFTP) will be delayed during the maintenance window.
* Customer user data will not be updated while the system is under maintenance; however, all sync jobs will be queued and will automatically resume once the system is back online.
We apologize for any inconvenience this may cause.
Posted on
Sep 09, 2025 - 08:05 PDT
This will only impact customers that utilize "Custom Domains" in the following Seismic Regions: East0, East1, East2, East3, East4, West0, West1, West2, and West3
This maintenance window is for Seismic Engineering to swap in new load balancers. During which time, LiveSend links will not work or have intermittent functionality.
We estimate the impact to LiveSend functionality to only last 5 minutes during the entire 1-hour Maintenance Window.
We apologize for any inconvenience this may cause
Posted on
Sep 16, 2025 - 10:38 PDT