In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 24, 2026 - 21:01 PDT
Scheduled - Seismic will be performing infrastructure upgrades during this window.
Seismic Region Impacted: East1 and SouthWest1
Impact: During this maintenance window:
- Editing Activity Logging configuration pages will be unavailable - Contact lookup from CRMs will be unavailable - Processing of CRM writeback will be delayed until after maintenance window (but not lost)
Thank you for your patience and we apologize for any inconvenience this may cause.
Apr 24, 202621:00 - Apr 25, 202605:00 PDT
Seismic will be performing infrastructure upgrades during this window.
Seismic Regions Impacted: SouthWest1 and East1
Impact: * Skills Overview, Analytics, Assessments, and Scorecards will be intermittently unavailable.
* Webhook Events: Webhook notifications will not be delivered during downtime; they'll be sent once service resumes. Also, Customers will not be able to create new webhook triggers in Power Automate.
* Engagement Service: LiveSends, LiveSend Emails, Bulk Emails, DSR Emails, Outreach / Salesloft Emails won't be sent or created and will fail. Outlook emails cannot create links to create LiveSend emails. LiveSend Viewer will be offline and viewer will receive an outage message. Older LiveSends and Emails can't be viewed in Engagement Center. Emails Scheduled to send during the outage will be sent after we come back online.
* Extensions Platform: Customers will not be able to install, enable, disable, or delete apps during this time. App extension features (like Main Nav, Search, Related Training, Delivery Approvals) will be unavailable. Slack and Teams notifications from apps will not be delivered. App installation status won't appear on Seismic Exchange.
We apologize for any inconvenience this may cause. Posted on
Apr 17, 2026 - 17:09 PDT
Seismic will be performing infrastructure upgrades during this window.
Seismic Regions Impacted: SouthWest1
Impact: * Meetings: Existing meetings won't be available, and new meetings won't be ingested
* LiveDocs generation services will be unavailable
* Presentation Builder: Seismic for Slides & Presentation Builder: Customers will not get update notifications and source presentations will not function. Also, Guided Assembly in Presentation Builder will be unavailable.
* Labs Cache Builder: Users will not see updated results for Frequented, Recently Viewed, and Popular content in the Seismic App. These results won't be updated again until the migration has been completed and the LCB service has been able to process any backed up lag from during that period.
* Platform Service PNS: The Profile Builder page will fail to load. Seismic notifications will not be sent or received. This includes Email, Mobile, Slack, Microsoft Teams, and in-app notifications (Notification Center). Any actions taken during this time that would normally trigger a notification (for example, content updates) will not generate notifications, and those notifications will not be delivered after the maintenance window. Users should make notification-triggering changes after the maintenance window to ensure notifications are received.
* DAS (Declarative Admin Settings): Users will not be able to create or link existing Learning content, related training, related content, and page widgets). Also, all admin setting pages will not save successfully
* DISE-Attribution-API: Attribution for engagement events: emails, livesends, etc. may fail
We apologize for any inconvenience this may cause. Posted on
Apr 20, 2026 - 09:14 PDT
Past Incidents
Apr 25, 2026
No incidents reported today.
Apr 24, 2026
Unresolved incidents: Scheduled Maintenance for Seismic Infrastructure Upgrades - DSR and LiveSend, Scheduled Maintenance for Seismic Infrastructure Upgrades - Content Sync, Scheduled Maintenance for Seismic Infrastructure Upgrades - CRM Writebacks, Scheduled Maintenance for Seismic Infrastructure Upgrades - Learning Practice Video and AI Roleplay, Scheduled Maintenance for Seismic Infrastructure Upgrades - Sales Copilot.
Completed -
The scheduled maintenance has been completed.
Apr 20, 03:00 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 19, 18:00 PDT
Scheduled -
Seismic is undergoing infrastructure maintenance. These changes will result in improved data communication and accessibility for each tenant as well as improved reliability.
Customers may see a slight interruption in service during the maintenance window.
Seismic's Service Platform is a multi-tenant infrastructure built for managing, scheduling, and processing custom integration tasks for Seismic customers. It combines high performance, scalability, and visibility, making operations efficient and reliable.
Thank you for your patience and we apologize for any inconvenience this may cause.
Apr 16, 09:40 PDT
Resolved -
This incident has been resolved.
Apr 14, 15:02 PDT
Monitoring -
Vimeo has recovered and we continue to monitor.
Apr 14, 11:06 PDT
Update -
Vimeo has identified the issue and is implementing a fix.
Apr 14, 10:13 PDT
Identified -
Some videos beginning to recover through Seismic's backup measures. We continue to communicate with Vimeo on full recovery.
Apr 14, 10:07 PDT
Update -
Vimeo, Seismic's video provider, is currently experiencing issues on their platform. Seismic is engaging with Vimeo to identify cause and resolution. https://status.vhx.tv/
Apr 14, 09:51 PDT
Investigating -
We are currently investigating this issue.
Apr 14, 09:50 PDT