Some customers seeing "renew session" error message after logging into tenant
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 05, 2026 - 19:57 PDT
Identified - The issue has been identified and a fix is being implemented.
Jul 05, 2026 - 19:55 PDT
Investigating - We are currently investigating this issue.
Jul 05, 2026 - 19:45 PDT
Uptime over the past 90 days. View historical uptime.
U.S. West0 Operational
90 days ago
99.98 % uptime
Today
U.S. West1 Operational
90 days ago
99.95 % uptime
Today
U.S. West2 Operational
90 days ago
99.98 % uptime
Today
U.S. West3 Operational
90 days ago
99.98 % uptime
Today
U.S. East0 Operational
90 days ago
99.81 % uptime
Today
U.S. East1 Operational
90 days ago
99.98 % uptime
Today
U.S. East2 Operational
90 days ago
99.98 % uptime
Today
U.S. East3 Operational
90 days ago
99.98 % uptime
Today
U.S. East4 Operational
90 days ago
99.98 % uptime
Today
U.S. SouthWest1 Operational
90 days ago
99.98 % uptime
Today
CAN1 (Canada) Operational
90 days ago
99.98 % uptime
Today
UK1 (U.K.) Operational
90 days ago
99.98 % uptime
Today
NL1 (Europe) Deprecated Operational
90 days ago
99.98 % uptime
Today
DE1 (Germany) Operational
90 days ago
99.98 % uptime
Today
DE2 (Germany) Deprecated Operational
90 days ago
100.0 % uptime
Today
CH1 (Switzerland) Operational
90 days ago
99.98 % uptime
Today
AUS1 (Australia) Deprecated Operational
90 days ago
100.0 % uptime
Today
AUS2 (Australia) Operational
90 days ago
99.98 % uptime
Today
JP1 (Japan) Operational
90 days ago
99.98 % uptime
Today
HK1 (East Asia) Operational
90 days ago
99.98 % uptime
Today
Aura Copilot Operational
90 days ago
100.0 % uptime
Today
Chat Support Operational
90 days ago
100.0 % uptime
Today
Content Downloads Operational
90 days ago
100.0 % uptime
Today
Content Video Operational
90 days ago
99.98 % uptime
Today
Digital Sales Room Operational
90 days ago
100.0 % uptime
Today
DIY Dashboards Operational
90 days ago
100.0 % uptime
Today
DocCenter Operational
90 days ago
100.0 % uptime
Today
Bulk Email Operational
90 days ago
100.0 % uptime
Today
FTP Service Operational
90 days ago
100.0 % uptime
Today
Google Drive Sync Operational
90 days ago
100.0 % uptime
Today
Inbound Customer Support Operational
90 days ago
99.98 % uptime
Today
Knowledge Operational
90 days ago
100.0 % uptime
Today
Learning API Operational
90 days ago
100.0 % uptime
Today
Learning Chat Support Operational
90 days ago
100.0 % uptime
Today
Learning Content Delivery Operational
90 days ago
100.0 % uptime
Today
Learning Document Delivery Operational
90 days ago
100.0 % uptime
Today
Learning Email Delivery Operational
90 days ago
100.0 % uptime
Today
Learning Video Operational
90 days ago
100.0 % uptime
Today
Learning Web Operational
90 days ago
99.91 % uptime
Today
Legacy Reports Operational
90 days ago
100.0 % uptime
Today
LiveInsights Operational
90 days ago
100.0 % uptime
Today
LiveSend Operational
90 days ago
100.0 % uptime
Today
LiveSocial Admin Console Operational
90 days ago
100.0 % uptime
Today
LiveSocial Application Operational
90 days ago
100.0 % uptime
Today
Mobile App Operational
90 days ago
100.0 % uptime
Today
My Apps Operational
90 days ago
100.0 % uptime
Today
Office Online Operational
90 days ago
100.0 % uptime
Today
Outlook Add-In Operational
90 days ago
100.0 % uptime
Today
PowerPoint Plugin Operational
90 days ago
100.0 % uptime
Today
Seismic Content API Operational
90 days ago
100.0 % uptime
Today
Service Platform Operational
90 days ago
100.0 % uptime
Today
Tiled Microapps Operational
90 days ago
100.0 % uptime
Today
User Management Operational
90 days ago
99.99 % uptime
Today
Writebacks Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Scheduled Maintenance for Seismic Infrastructure Upgrades – East1 Region Jul 10, 2026 21:00 - Jul 11, 2026 05:00 PDT

Seismic will be performing infrastructure upgrades during this window.

Impact: Tenants on Seismic Region East1 will be inaccessible

Note: BES (Buyer Engagement Service) will have a maintenance mode planned so that recipients of LiveSend Links get a “system is in maintenance mode” message if they click on a LiveSend link.

We apologize for any inconvenience this may cause.
Posted on Jun 17, 2026 - 09:30 PDT
Jul 6, 2026

No incidents reported today.

Jul 5, 2026

Unresolved incident: Some customers seeing "renew session" error message after logging into tenant.

Jul 4, 2026

No incidents reported.

Jul 3, 2026

No incidents reported.

Jul 2, 2026

No incidents reported.

Jul 1, 2026

No incidents reported.

Jun 30, 2026

No incidents reported.

Jun 29, 2026

No incidents reported.

Jun 28, 2026
Tenants experiencing login issues
Resolved - This incident has been resolved.
Jun 28, 21:35 PDT
Monitoring - The engineering team resolved an issue with a recent deployment. All tenants are able to login now. We're continuing to monitor the situation.
Jun 28, 19:12 PDT
Identified - Tenants are experiencing issues with login flows. Our engineers are aware of the issue and working on immediate resolution.
Jun 28, 18:51 PDT
Jun 27, 2026
Scheduled Maintenance for Seismic Infrastructure Upgrades – Learning (east4, east2, east3, east0, west0, west1, west2, uk1, ch1, de1, southwest1)
Completed - The scheduled maintenance has been completed.
Jun 27, 05:02 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 26, 21:00 PDT
Scheduled - Seismic will be performing infrastructure upgrades during this window.

Seismic Regions Impacted: east4, east2, east3, east0, west0, west1, west2, uk1, ch1, de1, southwest1

Impact: Learning will be unavailable

We apologize for any inconvenience this may cause.
Jun 5, 10:26 PDT
Scheduled Maintenance for Seismic Infrastructure Upgrades - No New Content (All Regions)
Completed - The scheduled maintenance has been completed.
Jun 27, 05:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 26, 21:01 PDT
Update - We will be undergoing scheduled maintenance during this time.
Jun 11, 04:41 PDT
Scheduled - Seismic will be performing infrastructure upgrades during this window.

Seismic Regions Impacted: ALL

Impact: This maintenance will only impact new content.
No NEW content should not be added to any tenant during this window. Any content added will not be searchable for approximately 1-2 business days after maintenance is complete.

We apologize for any inconvenience this may cause.
Jun 10, 08:01 PDT
Scheduled Maintenance for Seismic Infrastructure Upgrades - West0, West1, and West2
Completed - The scheduled maintenance has been completed.
Jun 27, 05:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 26, 21:01 PDT
Scheduled - Seismic will be performing infrastructure upgrades during this window.

Seismic Regions Impacted: west0, west1, west2

Impact: The Seismic platform will be unavailable during this window

We apologize for any inconvenience this may cause.
Jun 5, 10:29 PDT
Jun 26, 2026
Jun 25, 2026

No incidents reported.

Jun 24, 2026

No incidents reported.

Jun 23, 2026

No incidents reported.

Jun 22, 2026

No incidents reported.

← Incident History Powered by Atlassian Statuspage
* Historical status event information available at https://legacy-status.seismic.com