All Systems Operational

U.S. West0 ? Operational
90 days ago
99.97 % uptime
Today
U.S. West1 Operational
90 days ago
99.97 % uptime
Today
U.S. West2 Operational
90 days ago
99.97 % uptime
Today
U.S. West3 ? Operational
90 days ago
99.99 % uptime
Today
U.S. East0 Operational
90 days ago
99.94 % uptime
Today
U.S. East1 ? Operational
90 days ago
100.0 % uptime
Today
U.S. East2 Operational
90 days ago
99.94 % uptime
Today
U.S. East3 Operational
90 days ago
99.94 % uptime
Today
U.S. East4 Operational
90 days ago
99.98 % uptime
Today
U.S. SouthWest1 Operational
90 days ago
100.0 % uptime
Today
CAN1 (Canada) Operational
90 days ago
100.0 % uptime
Today
UK1 (U.K.) Operational
90 days ago
100.0 % uptime
Today
NL1 (Europe) Deprecated ? Operational
90 days ago
100.0 % uptime
Today
DE1 (Germany) ? Operational
90 days ago
100.0 % uptime
Today
DE2 (Germany) Deprecated ? Operational
90 days ago
100.0 % uptime
Today
CH1 (Switzerland) Operational
90 days ago
99.9 % uptime
Today
AUS1 (Australia) Deprecated Operational
90 days ago
100.0 % uptime
Today
AUS2 (Australia) ? Operational
90 days ago
100.0 % uptime
Today
JP1 (Japan) Operational
90 days ago
100.0 % uptime
Today
HK1 (East Asia) Operational
90 days ago
100.0 % uptime
Today
Aura Copilot Operational
90 days ago
100.0 % uptime
Today
Chat Support Operational
90 days ago
100.0 % uptime
Today
Content Downloads Operational
90 days ago
100.0 % uptime
Today
Content Video ? Operational
90 days ago
100.0 % uptime
Today
Digital Sales Room Operational
90 days ago
100.0 % uptime
Today
DIY Dashboards Operational
90 days ago
100.0 % uptime
Today
DocCenter Operational
90 days ago
100.0 % uptime
Today
Email Blast Operational
90 days ago
100.0 % uptime
Today
FTP Service Operational
90 days ago
100.0 % uptime
Today
Google Drive Sync Operational
90 days ago
100.0 % uptime
Today
Inbound Customer Support Operational
90 days ago
100.0 % uptime
Today
Knowledge Operational
90 days ago
100.0 % uptime
Today
Learning API Operational
90 days ago
100.0 % uptime
Today
Learning Chat Support Operational
90 days ago
100.0 % uptime
Today
Learning Content Delivery Operational
90 days ago
100.0 % uptime
Today
Learning Document Delivery Operational
90 days ago
100.0 % uptime
Today
Learning Email Delivery Operational
90 days ago
100.0 % uptime
Today
Learning Video Operational
90 days ago
100.0 % uptime
Today
Learning Web Operational
90 days ago
99.99 % uptime
Today
Legacy Reports Operational
90 days ago
100.0 % uptime
Today
LiveInsights Operational
90 days ago
100.0 % uptime
Today
LiveSend Operational
90 days ago
100.0 % uptime
Today
LiveSocial Admin Console Operational
90 days ago
100.0 % uptime
Today
LiveSocial Application Operational
90 days ago
100.0 % uptime
Today
Mobile App Operational
90 days ago
100.0 % uptime
Today
Office Online Operational
90 days ago
100.0 % uptime
Today
Outlook Add-In Operational
90 days ago
99.83 % uptime
Today
PowerPoint Plugin Operational
90 days ago
100.0 % uptime
Today
Seismic Content API Operational
90 days ago
100.0 % uptime
Today
Service Platform ? Operational
90 days ago
100.0 % uptime
Today
Tiled Microapps Operational
90 days ago
100.0 % uptime
Today
User Management Operational
90 days ago
100.0 % uptime
Today
Writebacks Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Scheduled Maintenance for Seismic Infrastructure Upgrades - Content Processing Platform Nov 21, 2025 21:00 - Nov 22, 2025 05:00 PST

Update - We will be undergoing scheduled maintenance during this time.
Nov 04, 2025 - 10:30 PST
Scheduled - Seismic will be performing infrastructure upgrades to the Content Processing Platform during this window.

Seismic Regions Impacted: West0, West1, West2, West3, East0, East1, East2, East3, East4, CAN1, UK1, DE1, CH1, AUS2, HK1, U.S. Southwest1, and JP1.

Impact:
* Content Uploads & Processing: Content uploaded during the maintenance window may not process immediately. Any items that remain unprocessed will automatically recover and process after the maintenance completes.

* Viewing & Downloads: Initial viewing or download times for content uploaded during the window may be slower until processing finishes.

* LiveSend Impact: Viewing and downloading content through LiveSend may also be affected during this period, as these services rely on the same core platform.

* Custom Integrations & External Syncs: If you have external content syncs or custom jobs running during the window, they may experience delays or create a backlog. The system is designed to auto-recover, but processing may take additional time afterward.

* Rendition Services: Rendition jobs will be delayed during the maintenance. Jobs will resume automatically once the maintenance is complete. If any rendition job is not queued due to the maintenance window, it will recover automatically on the first view of any affected content.

To minimize potential delays, we recommend pausing heavy uploads, LiveSend activities, and external syncs during the maintenance window if possible.

We apologize for any inconvenience this may cause.

Oct 30, 2025 - 13:16 PDT

LiveInsights Server Maintenance for Canada and Some US Regions Nov 24, 2025 21:00 - Nov 25, 2025 03:00 PST

Update - We will be undergoing scheduled maintenance during this time.
Nov 18, 2025 - 09:36 PST
Scheduled - We will be undergoing server maintenance with our LiveInsights service. Customer dashboards will be "Under Maintenance" during this window.
Nov 04, 2025 - 09:35 PST

LiveInsights Server Maintenance for Some US Regions Dec 1, 2025 21:00 - Dec 2, 2025 03:00 PST

We will be undergoing server maintenance with our LiveInsights service. Customer dashboards will be "Under Maintenance" during this window.
Posted on Nov 04, 2025 - 09:36 PST

LiveInsights Server Maintenance for Some US Regions Dec 4, 2025 21:00 - Dec 5, 2025 03:00 PST

We will be undergoing server maintenance with our LiveInsights service. Customer dashboards will be "Under Maintenance" during this window.
Posted on Nov 04, 2025 - 09:38 PST

Scheduled Maintenance for Seismic Infrastructure Upgrades - Platform Services Dec 5, 2025 21:00 - Dec 6, 2025 05:00 PST

Seismic will be performing infrastructure upgrades during this window.

Seismic Regions Impacted: CH1, DE1, EAST0, EAST2, EAST3, EAST4, UK1, AUS2, CAN1, WEST0, WEST1, WEST2

Impact:
* Left Nav Bar, Learning API's (search, related training, related content), /app Pages and /apps will all be intermittently unavailable.

We apologize for any inconvenience this may cause.

Posted on Nov 14, 2025 - 05:41 PST

Scheduled Maintenance for Seismic Infrastructure Upgrades - Profile Builder Dec 5, 2025 21:00 - Dec 6, 2025 05:00 PST

Update - We will be undergoing scheduled maintenance during this time.
Nov 21, 2025 - 09:43 PST
Update - We will be undergoing scheduled maintenance during this time.
Nov 14, 2025 - 10:56 PST
Scheduled - Seismic will be performing infrastructure upgrades during this window.

Seismic Regions Impacted: CH1

Impact:
* Profile Builder page will be intermittently unavailable.
* Notification Center will be intermittently unavailable.
* All Notifications will not be sent out

We apologize for any inconvenience this may cause.

Nov 14, 2025 - 05:42 PST

Scheduled Maintenance for Seismic Infrastructure Upgrades - Learning Practice Video and AI Roleplay Dec 5, 2025 21:00 - Dec 6, 2025 05:00 PST

Seismic will be performing infrastructure upgrades during this window.

Seismic Regions Impacted: ALL

Impact:
* Learning Practice Video and AI Roleplay features will be intermittently unavailable.

We apologize for any inconvenience this may cause.

Posted on Nov 14, 2025 - 05:37 PST

Scheduled Maintenance for Seismic Infrastructure Upgrades - Skills Overview, Analytics, Assessments and Scorecards Dec 5, 2025 21:00 - Dec 6, 2025 05:00 PST

Seismic will be performing infrastructure upgrades during this window.

Seismic Regions Impacted: CH1, DE1, EAST0, EAST2, EAST3, EAST4, UK1, AUS2, CAN1, WEST0, WEST1, WEST2, West3

Impact:
* Skills Overview, Analytics, Assessments, and Scorecards will be intermittently unavailable.

We apologize for any inconvenience this may cause.

Posted on Nov 14, 2025 - 05:34 PST

LiveInsights Server Maintenance for Some US Regions Dec 8, 2025 21:00 - Dec 9, 2025 03:00 PST

We will be undergoing server maintenance with our LiveInsights service. Customer dashboards will be "Under Maintenance" during this window.
Posted on Nov 04, 2025 - 09:39 PST

LiveInsights Server Maintenance for Some US Regions Dec 11, 2025 21:00 - Dec 12, 2025 03:00 PST

We will be undergoing server maintenance with our LiveInsights service. Customer dashboards will be "Under Maintenance" during this window.
Posted on Nov 04, 2025 - 09:41 PST

Scheduled Maintenance for Seismic Infrastructure Upgrades - Learning Dec 13, 2025 09:00-11:00 PST

Seismic will be performing infrastructure upgrades during this window.

The following service will have intermittent availability during the maintenance window for all regions:

* Learning (for all customers): Most functionality will be available; however, customers may see delays in assignments.

We apologize for any inconvenience this may cause

Posted on Nov 19, 2025 - 09:15 PST

LiveInsights Server Maintenance for Some US Regions Dec 15, 2025 21:00 - Dec 16, 2025 03:00 PST

We will be undergoing server maintenance with our LiveInsights service. Customer dashboards will be "Under Maintenance" during this window.
Posted on Nov 04, 2025 - 09:42 PST
Nov 21, 2025
Completed - The scheduled maintenance has been completed.
Nov 21, 03:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 20, 21:00 PST
Scheduled - We will be undergoing server maintenance with our LiveInsights service. Customer dashboards will be "Under Maintenance" during this window.
Nov 4, 09:34 PST
Nov 20, 2025
Nov 19, 2025

No incidents reported.

Nov 18, 2025
Completed - The scheduled maintenance has been completed.
Nov 18, 03:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 17, 21:00 PST
Scheduled - We will be undergoing server maintenance with our LiveInsights service. Customer dashboards will be "Under Maintenance" during this window.
Nov 4, 09:33 PST
Nov 17, 2025
Nov 16, 2025

No incidents reported.

Nov 15, 2025

No incidents reported.

Nov 14, 2025

No incidents reported.

Nov 13, 2025
Completed - The scheduled maintenance has been completed.
Nov 13, 17:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 13, 11:00 PST
Update - We will be undergoing scheduled maintenance during this time.
Nov 10, 11:11 PST
Scheduled - We will be undergoing server maintenance with our LiveInsights service. Customer dashboards will be "Under Maintenance" during this window.
Nov 4, 09:28 PST
Nov 12, 2025

No incidents reported.

Nov 11, 2025
Completed - The scheduled maintenance has been completed.
Nov 11, 03:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 10, 21:00 PST
Scheduled - We will be undergoing server maintenance with our LiveInsights service. Customer dashboards will be "Under Maintenance" during this window.
Nov 4, 09:14 PST
Nov 10, 2025
Resolved - This incident has been resolved.
Nov 10, 07:59 PST
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 10, 05:37 PST
Investigating - We are currently investigating this issue.
Nov 10, 05:08 PST
Nov 9, 2025
Completed - The scheduled maintenance has been completed.
Nov 9, 11:16 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 9, 06:00 PST
Scheduled - We will be undergoing server maintenance with our LiveInsights service. Customer dashboards will be "Under Maintenance" during this window.
Nov 4, 09:05 PST
Nov 8, 2025
Resolved - This incident has been resolved.
Nov 8, 09:03 PST
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 7, 11:53 PST
Update - Delayed email blasts have processed. The teams are continuing to address root causes of the issue to ensure issues to not resurface.
Nov 7, 11:24 PST
Identified - Customer may see email blasts delays and failures. Teams working on addressing the issue and have identified the cause.
Nov 7, 10:45 PST
Nov 7, 2025