Update -
We will be undergoing scheduled maintenance during this time.
Nov 04, 2025 - 10:30 PST
Scheduled -
Seismic will be performing infrastructure upgrades to the Content Processing Platform during this window.
Seismic Regions Impacted: West0, West1, West2, West3, East0, East1, East2, East3, East4, CAN1, UK1, DE1, CH1, AUS2, HK1, U.S. Southwest1, and JP1.
Impact:
* Content Uploads & Processing: Content uploaded during the maintenance window may not process immediately. Any items that remain unprocessed will automatically recover and process after the maintenance completes.
* Viewing & Downloads: Initial viewing or download times for content uploaded during the window may be slower until processing finishes.
* LiveSend Impact: Viewing and downloading content through LiveSend may also be affected during this period, as these services rely on the same core platform.
* Custom Integrations & External Syncs: If you have external content syncs or custom jobs running during the window, they may experience delays or create a backlog. The system is designed to auto-recover, but processing may take additional time afterward.
* Rendition Services: Rendition jobs will be delayed during the maintenance. Jobs will resume automatically once the maintenance is complete. If any rendition job is not queued due to the maintenance window, it will recover automatically on the first view of any affected content.
To minimize potential delays, we recommend pausing heavy uploads, LiveSend activities, and external syncs during the maintenance window if possible.
We apologize for any inconvenience this may cause.
Oct 30, 2025 - 13:16 PDT
Update -
We will be undergoing scheduled maintenance during this time.
Nov 18, 2025 - 09:36 PST
Scheduled -
We will be undergoing server maintenance with our LiveInsights service. Customer dashboards will be "Under Maintenance" during this window.
Nov 04, 2025 - 09:35 PST
We will be undergoing server maintenance with our LiveInsights service. Customer dashboards will be "Under Maintenance" during this window.
Posted on
Nov 04, 2025 - 09:36 PST
We will be undergoing server maintenance with our LiveInsights service. Customer dashboards will be "Under Maintenance" during this window.
Posted on
Nov 04, 2025 - 09:38 PST
Seismic will be performing infrastructure upgrades during this window.
Seismic Regions Impacted: CH1, DE1, EAST0, EAST2, EAST3, EAST4, UK1, AUS2, CAN1, WEST0, WEST1, WEST2
Impact:
* Left Nav Bar, Learning API's (search, related training, related content), /app Pages and /apps will all be intermittently unavailable.
We apologize for any inconvenience this may cause.
Posted on
Nov 14, 2025 - 05:41 PST
Update -
We will be undergoing scheduled maintenance during this time.
Nov 21, 2025 - 09:43 PST
Update -
We will be undergoing scheduled maintenance during this time.
Nov 14, 2025 - 10:56 PST
Scheduled -
Seismic will be performing infrastructure upgrades during this window.
Seismic Regions Impacted: CH1
Impact:
* Profile Builder page will be intermittently unavailable.
* Notification Center will be intermittently unavailable.
* All Notifications will not be sent out
We apologize for any inconvenience this may cause.
Nov 14, 2025 - 05:42 PST
Seismic will be performing infrastructure upgrades during this window.
Seismic Regions Impacted: ALL
Impact:
* Learning Practice Video and AI Roleplay features will be intermittently unavailable.
We apologize for any inconvenience this may cause.
Posted on
Nov 14, 2025 - 05:37 PST
Seismic will be performing infrastructure upgrades during this window.
Seismic Regions Impacted: CH1, DE1, EAST0, EAST2, EAST3, EAST4, UK1, AUS2, CAN1, WEST0, WEST1, WEST2, West3
Impact:
* Skills Overview, Analytics, Assessments, and Scorecards will be intermittently unavailable.
We apologize for any inconvenience this may cause.
Posted on
Nov 14, 2025 - 05:34 PST
We will be undergoing server maintenance with our LiveInsights service. Customer dashboards will be "Under Maintenance" during this window.
Posted on
Nov 04, 2025 - 09:39 PST
We will be undergoing server maintenance with our LiveInsights service. Customer dashboards will be "Under Maintenance" during this window.
Posted on
Nov 04, 2025 - 09:41 PST
Seismic will be performing infrastructure upgrades during this window.
The following service will have intermittent availability during the maintenance window for all regions:
* Learning (for all customers): Most functionality will be available; however, customers may see delays in assignments.
We apologize for any inconvenience this may cause
Posted on
Nov 19, 2025 - 09:15 PST
We will be undergoing server maintenance with our LiveInsights service. Customer dashboards will be "Under Maintenance" during this window.
Posted on
Nov 04, 2025 - 09:42 PST