Resolved -
This incident has been resolved.
Apr 1, 10:57 PDT
Monitoring -
A fix has been implemented and we are monitoring the results.
Apr 1, 08:41 PDT
Update -
We are continuing to work on a fix for this issue.
Apr 1, 07:38 PDT
Identified -
Some customers might experience issue loading videos, this is caused by an outage on vimeo side. Seismic team is monitoring.
Apr 1, 07:17 PDT
Completed -
The scheduled maintenance has been completed.
Mar 22, 06:00 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 21, 16:01 PDT
Scheduled -
Seismic is performing backend changes during this maintenance window and the following will be impacted for customers in our East0, East2, and East3 regions:
Emails: Emails will still be sent, but they will appear as not sent until maintenance complete
LiveSend session summaries: LiveSends will still be viewable, but the views would not reflect in engagement center until maintenance complete
SendGrid tracking events: Events such as Delivered, Bounced, etc would not reflect in engagement center until maintenance complete
LiveSend link clicks in engagement center: Links would appear in engagement center as unclicked until maintenance complete
We apologize for any inconvenience this may cause.
Mar 17, 11:55 PDT
Completed -
The scheduled maintenance has been completed.
Mar 22, 00:00 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 21, 16:00 PDT
Scheduled -
We are performing an upgrade to our Tiled application.
For customers that have Interactive Content, the Microapps feature within that bundle will be unavailable during the maintenance window.
During this time, interactive Microapp content will be unavailable for creation, editing, viewing. The settings and assets (e.g. thumbnails) for Microapp content will also be unavailable during this time.
We apologize for any inconvenience this may cause.
Feb 28, 12:26 PST