In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 10, 2026 - 21:00 PDT
Jul 10, 2026 - 21:00 PDT
Scheduled - Seismic will be performing infrastructure upgrades during this window.
Impact: Tenants on Seismic Region East1 will be inaccessible
Note: BES (Buyer Engagement Service) will have a maintenance mode planned so that recipients of LiveSend Links get a “system is in maintenance mode” message if they click on a LiveSend link.
We apologize for any inconvenience this may cause.
Jul 10, 2026 21:00 - Jul 11, 2026 05:00 PDT
Impact: Tenants on Seismic Region East1 will be inaccessible
Note: BES (Buyer Engagement Service) will have a maintenance mode planned so that recipients of LiveSend Links get a “system is in maintenance mode” message if they click on a LiveSend link.
We apologize for any inconvenience this may cause.
Jul 10, 2026 21:00 - Jul 11, 2026 05:00 PDT
Some customers missing icons in tenant and experiencing publishing, library, and content property issues
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Update - We are continuing to monitor for any further issues.
Jul 10, 2026 - 19:59 PDT
Jul 10, 2026 - 19:59 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 10, 2026 - 19:50 PDT
Jul 10, 2026 - 19:50 PDT
Update - We are continuing to work on a fix for this issue.
Jul 10, 2026 - 16:54 PDT
Jul 10, 2026 - 16:54 PDT
Update - We are continuing to work on a fix for this issue.
Jul 10, 2026 - 16:47 PDT
Jul 10, 2026 - 16:47 PDT
Update - Additional regions continue to recover, including EAST regions and Southwest.
Jul 10, 2026 - 16:18 PDT
Jul 10, 2026 - 16:18 PDT
Update - Icons, library, and content property issues are now resolved for some tenants as services are restarted and full access is restored. We are seeing resolution in the WEST0, WEST1, WEST2, and WEST3 regions.
Jul 10, 2026 - 15:35 PDT
Jul 10, 2026 - 15:35 PDT
Update - We are continuing to work on a fix for this issue.
Jul 10, 2026 - 12:15 PDT
Jul 10, 2026 - 12:15 PDT
Identified - We are aware of an issue affecting icon display in some Seismic tenants, caused by a service disruption experienced today by our third-party feature management provider, LaunchDarkly.
To fully restore missing icons, our team needs to restart a number of internal services over the next several hours. During this process, some customers may experience brief, intermittent service disruptions.
We expect any individual disruption to be short-lived, and we are working to complete these restarts as quickly as possible while minimizing impact.
We will post updates here as work progresses and confirm once the issue is fully resolved.
We apologize for any inconvenience this may cause.
Jul 10, 2026 - 11:54 PDT
To fully restore missing icons, our team needs to restart a number of internal services over the next several hours. During this process, some customers may experience brief, intermittent service disruptions.
We expect any individual disruption to be short-lived, and we are working to complete these restarts as quickly as possible while minimizing impact.
We will post updates here as work progresses and confirm once the issue is fully resolved.
We apologize for any inconvenience this may cause.
Jul 10, 2026 - 11:54 PDT
Update - We are continuing to investigate this issue.
Jul 10, 2026 - 11:14 PDT
Jul 10, 2026 - 11:14 PDT
Investigating - We are currently investigating this issue.
Jul 10, 2026 - 11:01 PDT
Jul 10, 2026 - 11:01 PDT
U.S. West0
Operational
U.S. West1
Operational
U.S. West2
Operational
U.S. West3
Operational
U.S. East0
Operational
U.S. East1
Under Maintenance
U.S. East2
Operational
U.S. East3
Operational
U.S. East4
Operational
U.S. SouthWest1
Operational
CAN1 (Canada)
Operational
UK1 (U.K.)
Operational
NL1 (Europe) Deprecated
Operational
DE1 (Germany)
Operational
DE2 (Germany) Deprecated
Operational
CH1 (Switzerland)
Operational
AUS1 (Australia) Deprecated
Operational
AUS2 (Australia)
Operational
JP1 (Japan)
Operational
HK1 (East Asia)
Operational
Aura Copilot
Operational
Chat Support
Operational
Content Downloads
Operational
Content Video
Operational
Digital Sales Room
Operational
DIY Dashboards
Operational
DocCenter
Operational
Bulk Email
Operational
FTP Service
Operational
Google Drive Sync
Operational
Inbound Customer Support
Operational
Knowledge
Operational
Learning API
Operational
Learning Chat Support
Operational
Learning Content Delivery
Operational
Learning Document Delivery
Operational
Learning Email Delivery
Operational
Learning Video
Operational
Learning Web
Operational
Legacy Reports
Operational
LiveInsights
Operational
LiveSend
Operational
LiveSocial Admin Console
Operational
LiveSocial Application
Operational
Mobile App
Operational
My Apps
Operational
Office Online
Operational
Outlook Add-In
Operational
PowerPoint Plugin
Operational
Seismic Content API
Operational
Service Platform
Operational
Tiled Microapps
Operational
User Management
Operational
Writebacks
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.