All Systems Operational

Uptime over the past 90 days. View historical uptime.
U.S. West0 Operational
90 days ago
99.71 % uptime
Today
U.S. West1 Operational
90 days ago
99.72 % uptime
Today
U.S. West2 Operational
90 days ago
99.72 % uptime
Today
U.S. West3 Operational
90 days ago
99.9 % uptime
Today
U.S. East0 Operational
90 days ago
99.51 % uptime
Today
U.S. East1 Operational
90 days ago
99.87 % uptime
Today
U.S. East2 Operational
90 days ago
99.9 % uptime
Today
U.S. East3 Operational
90 days ago
99.85 % uptime
Today
U.S. East4 Operational
90 days ago
99.73 % uptime
Today
U.S. SouthWest1 Operational
90 days ago
99.98 % uptime
Today
CAN1 (Canada) Operational
90 days ago
99.98 % uptime
Today
UK1 (U.K.) Operational
90 days ago
99.98 % uptime
Today
NL1 (Europe) Deprecated Operational
90 days ago
99.98 % uptime
Today
DE1 (Germany) Operational
90 days ago
99.98 % uptime
Today
DE2 (Germany) Deprecated Operational
90 days ago
100.0 % uptime
Today
CH1 (Switzerland) Operational
90 days ago
99.98 % uptime
Today
AUS1 (Australia) Deprecated Operational
90 days ago
100.0 % uptime
Today
AUS2 (Australia) Operational
90 days ago
99.98 % uptime
Today
JP1 (Japan) Operational
90 days ago
99.98 % uptime
Today
HK1 (East Asia) Operational
90 days ago
99.98 % uptime
Today
Aura Copilot Operational
90 days ago
100.0 % uptime
Today
Chat Support Operational
90 days ago
100.0 % uptime
Today
Content Downloads Operational
90 days ago
100.0 % uptime
Today
Content Video Operational
90 days ago
100.0 % uptime
Today
Digital Sales Room Operational
90 days ago
100.0 % uptime
Today
DIY Dashboards Operational
90 days ago
100.0 % uptime
Today
DocCenter Operational
90 days ago
100.0 % uptime
Today
Bulk Email Operational
90 days ago
100.0 % uptime
Today
FTP Service Operational
90 days ago
100.0 % uptime
Today
Google Drive Sync Operational
90 days ago
100.0 % uptime
Today
Inbound Customer Support Operational
90 days ago
99.98 % uptime
Today
Knowledge Operational
90 days ago
100.0 % uptime
Today
Learning API Operational
90 days ago
100.0 % uptime
Today
Learning Chat Support Operational
90 days ago
100.0 % uptime
Today
Learning Content Delivery Operational
90 days ago
100.0 % uptime
Today
Learning Document Delivery Operational
90 days ago
100.0 % uptime
Today
Learning Email Delivery Operational
90 days ago
100.0 % uptime
Today
Learning Video Operational
90 days ago
100.0 % uptime
Today
Learning Web Operational
90 days ago
99.99 % uptime
Today
Legacy Reports Operational
90 days ago
100.0 % uptime
Today
LiveInsights Operational
90 days ago
99.86 % uptime
Today
LiveSend Operational
90 days ago
100.0 % uptime
Today
LiveSocial Admin Console Operational
90 days ago
100.0 % uptime
Today
LiveSocial Application Operational
90 days ago
100.0 % uptime
Today
Mobile App Operational
90 days ago
100.0 % uptime
Today
My Apps Operational
90 days ago
100.0 % uptime
Today
Office Online Operational
90 days ago
100.0 % uptime
Today
Outlook Add-In Operational
90 days ago
100.0 % uptime
Today
PowerPoint Plugin Operational
90 days ago
100.0 % uptime
Today
Seismic Content API Operational
90 days ago
100.0 % uptime
Today
Service Platform Operational
90 days ago
99.86 % uptime
Today
Tiled Microapps Operational
90 days ago
99.89 % uptime
Today
User Management Operational
90 days ago
99.99 % uptime
Today
Writebacks Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Scheduled Maintenance for Seismic Infrastructure Upgrades - DSR (SoutWest1 Region Only) Jul 31, 2026 21:00 - Aug 1, 2026 05:00 PDT

Seismic will be performing infrastructure upgrades during this window.

Seismic Region Impacted: SouthWest1

Impact:
During this maintenance window: DSRs will be unavailable

Thank you for your patience and we apologize for any inconvenience this may cause
Posted on Jul 14, 2026 - 12:12 PDT

Scheduled Maintenance for Seismic Infrastructure Upgrades – Learning Customers Aug 29, 2026 18:00 - Aug 30, 2026 00:00 PDT

Seismic will be performing infrastructure upgrades during this window.

Seismic Customer Impact: Learning Customers MAY see a slight interruption in general connectivity for a short period during this window.

We apologize for any inconvenience this may cause.
Posted on Jul 13, 2026 - 11:37 PDT
Jul 23, 2026
US West region tenants affected and some tenants in other regions experiencing 504 errors, access issues. CRM related services, Liveinsights access, and Microapps also affected.
Resolved - This incident has been resolved.
Jul 23, 14:33 PDT
Monitoring - This incident is now resolved. Our cloud infrastructure provider (Microsoft Azure) has completed the rollback and full mitigation of the networking incident, and has finished the follow-up work to make the fix durable.

Connectivity has been fully restored across our East and West region tenants, and all affected services, including Insights, Apps, LiveSocial, and Tiled, are operating normally. Telemetry confirms recovery is stable.
If you continue to experience any issues, please reach out to support. Thank you for your patience throughout this event, and we apologize for the disruption this caused.
Jul 23, 12:07 PDT
Update - Tiled Microapps and Service Platform have recovered.
Jul 23, 11:57 PDT
Update - We are continuing to see recovery across East and West region tenants. Our cloud infrastructure provider (Microsoft Azure) has completed the rollback of the change linked to the networking incident, and telemetry is showing continued signs of recovery.

On our side, connectivity has been restored and affected services, including Insights, Apps, LiveSocial, and Tiled, are operating normally. Most customers should be observing recovery at this time, though some may still experience slower-than-normal load times as systems fully stabilize.

We are actively validating full restoration before marking this incident resolved, and continue to monitor service health closely alongside Azure. We will post another update once we have confirmed complete recovery. Thank you for your patience.
Jul 23, 11:55 PDT
Update - We are seeing progress on recovery across East and West region tenants. Our cloud infrastructure provider (Microsoft Azure) identified a recent change strongly correlated with the incident in their West US region and has been rolling it back. That rollback is progressing and telemetry is confirming steady recovery.

On our side, traffic has returned and affected services, including Insights, Apps, LiveSocial, and Tiled, are loading and operating as expected again. Some users may still experience slower-than-normal load times as systems fully stabilize.

We are continuing to monitor service health closely and will confirm once the incident is fully resolved. Thank you for your patience throughout this event.
Jul 23, 11:43 PDT
Update - Seismic is starting to see recovery from Azure's efforts. Features returning and tenant access is restored for some clients.
Jul 23, 11:33 PDT
Update - Our cloud infrastructure provider (Microsoft Azure) has identified a likely cause of the networking incident and is actively deploying mitigation actions.

Azure expects to have more information on the effectiveness of these actions within approximately 30 minutes and is closely monitoring for service recovery as the fix rolls out.
Jul 23, 11:13 PDT
Update - Azure has redirected traffic away from the affected network paths and is testing further mitigations, though these haven't yet restored full service. Their engineering teams are continuing to investigate and are working through additional options to resolve the issue.

We don't have an estimated resolution time yet, but we're monitoring closely and will update this page as soon as anything changes.
Jul 23, 10:43 PDT
Update - Starting at approximately 7:44 AM PT (14:44 UTC) on July 23, 2026, some customers began experiencing intermittent connectivity issues, elevated latency, or difficulty accessing Seismic. This is affecting tenants hosted in our West region infrastructure, with some downstream impact possible for other regions depending on traffic routing, primarily in East US regions.

The issue stems from an underlying Microsoft Azure infrastructure event impacting their West US region, where a subset of Seismic's infrastructure is hosted. Azure has identified a potential trigger and has actively redirected traffic to healthier infrastructure as part of their mitigation efforts.

Our engineering team is actively monitoring the situation alongside Azure's mitigation efforts and assessing impact across affected tenants. We will continue to provide updates as new information becomes available.

What you might experience: Slow page loads, timeout errors, or temporary inability to access Seismic or specific features, such as Liveinsights, Microapps, and External Service Connections.
Jul 23, 10:21 PDT
Update - This issue is the result of an upstream networking incident affecting our cloud infrastructure provider (Microsoft Azure). They are implementing mitigations, including removing affected network components from their rotation and rerouting traffic.

Our team is actively monitoring the situation and continuing to evaluate options to reduce impact for our customers. Not all customers are affected; impact may vary depending on region and traffic routing.

We will post further updates as more information becomes available. We apologize for any disruption and appreciate your patience.
Jul 23, 10:04 PDT
Update - We are continuing to work on a fix for this issue.
Jul 23, 09:38 PDT
Update - Seismic is in contact with Microsoft Azure and they are urgently working on restoring services. We'll continue to post updates as we have them.
Jul 23, 09:30 PDT
Update - We are continuing to work on a fix for this issue.
Jul 23, 09:10 PDT
Update - We are continuing to work on a fix for this issue.
Jul 23, 09:02 PDT
Update - Azure acknowledged connectivity issues with their WestUS region. Our teams have re-routed some traffic from US West to East regions to mitigate impact.
Jul 23, 09:00 PDT
Update - Seismic has re-routed some traffic to other regions to mitigate impact and continues to be in contact with Microsoft support on resolution of this incident.
Jul 23, 08:49 PDT
Identified - Microsoft Azure is experiencing issues in US regions. Our teams are working on mitigation efforts and in contact with Microsoft.
Jul 23, 08:32 PDT
Update - We are continuing to investigate this issue.
Jul 23, 08:26 PDT
Update - Additional regions have been added as being impacted in US East regions. Seismic engineering is investigating possible root cause at Microsoft Azure services.
Jul 23, 08:14 PDT
Investigating - We are currently investigating this issue.
Jul 23, 08:02 PDT
Jul 22, 2026

No incidents reported.

Jul 21, 2026
Renew Session Errors when Accessing Explore within Learning
Resolved - This incident has been resolved.
Jul 21, 03:49 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 21, 03:42 PDT
Identified - The issue has been identified and a fix is being implemented.
Jul 21, 03:25 PDT
Investigating - We are currently investigating this issue.
Jul 21, 03:08 PDT
Jul 20, 2026

No incidents reported.

Jul 19, 2026

No incidents reported.

Jul 18, 2026

No incidents reported.

Jul 17, 2026

No incidents reported.

Jul 16, 2026
Lessons in Seismic Learning Erroring Out
Resolved - This incident has been resolved.
Jul 16, 22:35 PDT
Monitoring - Team's have addressed issues with slow loading, errors, and memory issues. All the backed up processes have cleared. Root cause is being investigated.
Jul 16, 17:05 PDT
Investigating - We are currently investigating this issue.
Jul 16, 16:46 PDT
Jul 15, 2026

No incidents reported.

Jul 14, 2026

No incidents reported.

Jul 13, 2026

No incidents reported.

Jul 12, 2026
Some customers missing icons in tenant and experiencing publishing, library, and content property issues
Resolved - This incident has been resolved.
Jul 12, 05:43 PDT
Update - We are continuing to monitor for any further issues.
Jul 10, 19:59 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 10, 19:50 PDT
Update - We are continuing to work on a fix for this issue.
Jul 10, 16:54 PDT
Update - We are continuing to work on a fix for this issue.
Jul 10, 16:47 PDT
Update - Additional regions continue to recover, including EAST regions and Southwest.
Jul 10, 16:18 PDT
Update - Icons, library, and content property issues are now resolved for some tenants as services are restarted and full access is restored. We are seeing resolution in the WEST0, WEST1, WEST2, and WEST3 regions.
Jul 10, 15:35 PDT
Update - We are continuing to work on a fix for this issue.
Jul 10, 12:15 PDT
Identified - We are aware of an issue affecting icon display in some Seismic tenants, caused by a service disruption experienced today by our third-party feature management provider, LaunchDarkly.

To fully restore missing icons, our team needs to restart a number of internal services over the next several hours. During this process, some customers may experience brief, intermittent service disruptions.

We expect any individual disruption to be short-lived, and we are working to complete these restarts as quickly as possible while minimizing impact.

We will post updates here as work progresses and confirm once the issue is fully resolved.

We apologize for any inconvenience this may cause.
Jul 10, 11:54 PDT
Update - We are continuing to investigate this issue.
Jul 10, 11:14 PDT
Investigating - We are currently investigating this issue.
Jul 10, 11:01 PDT
Jul 11, 2026
Scheduled Maintenance for Seismic Infrastructure Upgrades – East1 Region
Completed - The scheduled maintenance has been completed.
Jul 11, 05:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 10, 21:00 PDT
Scheduled - Seismic will be performing infrastructure upgrades during this window.

Impact: Tenants on Seismic Region East1 will be inaccessible

Note: BES (Buyer Engagement Service) will have a maintenance mode planned so that recipients of LiveSend Links get a “system is in maintenance mode” message if they click on a LiveSend link.

We apologize for any inconvenience this may cause.
Jun 17, 09:30 PDT
Jul 10, 2026
Some customers experiencing 404 errors navigating in the platform
Resolved - This incident has been resolved.
Jul 10, 11:59 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 10, 10:31 PDT
Update - We are continuing to investigate this issue.
Jul 10, 09:45 PDT
Investigating - We are currently investigating this issue.
Jul 10, 09:38 PDT
Jul 9, 2026

No incidents reported.

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* Historical status event information available at https://legacy-status.seismic.com