Update - Seismic engineering has confirmed that the impacted service has fully recovered and all EAST0 tenants were back online as of approximately 3:30 PM ET.
We sincerely apologize for the disruption this caused to your teams today. We understand the impact this had on your business and are committed to ensuring the reliability of our platform. A full post-mortem is being conducted at this time.
Thank you for your patience and understanding.
Jun 02, 2026 - 14:15 PDT
We sincerely apologize for the disruption this caused to your teams today. We understand the impact this had on your business and are committed to ensuring the reliability of our platform. A full post-mortem is being conducted at this time.
Thank you for your patience and understanding.
Jun 02, 2026 - 14:15 PDT
Monitoring - Seismic engineering is seeing signs of stability, with the impacted services returning to a healthy state. We are continuing to monitor the environment closely to ensure full recovery. Root cause investigation remains active to understand what caused the initial degradation and prevent future occurrences.
We will continue to provide updates as we have them.
Jun 02, 2026 - 13:27 PDT
We will continue to provide updates as we have them.
Jun 02, 2026 - 13:27 PDT
Update - Seismic engineering has continued to scale out the impacted service further, and we are starting to see signs of recovery. The root cause of the degradation is still being determined, and we are still investigating.
Seismic engineering is continuing to ensure stability with additional follow-up actions, including pulling additional diagnostics into the impacted service to understand what caused the initial degradation.
We will continue to provide updates as we have them.
Jun 02, 2026 - 12:33 PDT
Seismic engineering is continuing to ensure stability with additional follow-up actions, including pulling additional diagnostics into the impacted service to understand what caused the initial degradation.
We will continue to provide updates as we have them.
Jun 02, 2026 - 12:33 PDT
Update - The engineering team is continuing to resolve tenant accessibility issues in the EAST0 region.
We initiated a rollback of the impacted service, but that did not fully alleviate stability issues for the Seismic platform in the region. We are continuing to move forward with pulling additional diagnostics to determine the source of the instability.
We will continue to provide additional updates.
Jun 02, 2026 - 12:02 PDT
We initiated a rollback of the impacted service, but that did not fully alleviate stability issues for the Seismic platform in the region. We are continuing to move forward with pulling additional diagnostics to determine the source of the instability.
We will continue to provide additional updates.
Jun 02, 2026 - 12:02 PDT
Update - The Seismic Engineering Team is continuing to work on resolving tenant accessibility in the EAST0 region. We'll provide additional updates as we have them.
Jun 02, 2026 - 11:30 PDT
Jun 02, 2026 - 11:30 PDT
Identified - The issue has been identified and a fix is being implemented.
Jun 02, 2026 - 10:52 PDT
Jun 02, 2026 - 10:52 PDT
Investigating - We are currently investigating this issue.
Jun 02, 2026 - 09:49 PDT
Jun 02, 2026 - 09:49 PDT
U.S. West0
Operational
U.S. West1
Operational
U.S. West2
Operational
U.S. West3
Operational
U.S. East0
Operational
U.S. East1
Operational
U.S. East2
Operational
U.S. East3
Operational
U.S. East4
Operational
U.S. SouthWest1
Operational
CAN1 (Canada)
Operational
UK1 (U.K.)
Operational
NL1 (Europe) Deprecated
Operational
DE1 (Germany)
Operational
DE2 (Germany) Deprecated
Operational
CH1 (Switzerland)
Operational
AUS1 (Australia) Deprecated
Operational
AUS2 (Australia)
Operational
JP1 (Japan)
Operational
HK1 (East Asia)
Operational
Aura Copilot
Operational
Chat Support
Operational
Content Downloads
Operational
Content Video
Operational
Digital Sales Room
Operational
DIY Dashboards
Operational
DocCenter
Operational
Bulk Email
Operational
FTP Service
Operational
Google Drive Sync
Operational
Inbound Customer Support
Operational
Knowledge
Operational
Learning API
Operational
Learning Chat Support
Operational
Learning Content Delivery
Operational
Learning Document Delivery
Operational
Learning Email Delivery
Operational
Learning Video
Operational
Learning Web
Operational
Legacy Reports
Operational
LiveInsights
Operational
LiveSend
Operational
LiveSocial Admin Console
Operational
LiveSocial Application
Operational
Mobile App
Operational
My Apps
Operational
Office Online
Operational
Outlook Add-In
Operational
PowerPoint Plugin
Operational
Seismic Content API
Operational
Service Platform
Operational
Tiled Microapps
Operational
User Management
Operational
Writebacks
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.