Email Blast Send Delays/Failures in U.S. East Region

Incident Report for Seismic Software, Inc.

Resolved

This incident has been resolved.
Posted Nov 08, 2025 - 09:03 PST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Nov 07, 2025 - 11:53 PST

Update

Delayed email blasts have processed. The teams are continuing to address root causes of the issue to ensure issues to not resurface.
Posted Nov 07, 2025 - 11:24 PST

Identified

Customer may see email blasts delays and failures. Teams working on addressing the issue and have identified the cause.
Posted Nov 07, 2025 - 10:45 PST
This incident affected: Email Blast.