Livesend, DSR, and Email Blast Issues

Incident Report for Seismic Software, Inc.

Resolved

This incident has been resolved.

Posted May 29, 2025 - 12:55 PDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted May 29, 2025 - 10:47 PDT

Identified

The issue has been identified and a fix is being implemented.

Posted May 29, 2025 - 07:50 PDT

Investigating

Some customers experiencing issues opening links in Livesends and DSRs, inserting links, sending Livesends, DSRs, and Email Blasts in the U.S. EAST region.

Posted May 29, 2025 - 07:36 PDT

This incident affected: Digital Sales Room, Email Blast, and LiveSend.