Some customers seeing "renew session" error message after logging into tenant

Incident Report for Seismic Software, Inc.

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jul 05, 2026 - 19:57 PDT

Identified

The issue has been identified and a fix is being implemented.
Posted Jul 05, 2026 - 19:55 PDT

Investigating

We are currently investigating this issue.
Posted Jul 05, 2026 - 19:45 PDT
This incident affects: User Management.