Seismic Chat Support Intermittently Unavailable

Incident Report for Seismic Software, Inc.

Resolved

This incident has been resolved.

Posted Apr 21, 2025 - 14:47 PDT

Update

We are continuing to monitor for any further issues.

Posted Apr 21, 2025 - 12:21 PDT

Monitoring

We are continuing to work on a fix for this issue.

Posted Apr 21, 2025 - 12:14 PDT

Update

We are continuing to work on a fix for this issue.

Posted Apr 21, 2025 - 12:14 PDT

Identified

The issue has been identified and a fix is being implemented.

Posted Apr 21, 2025 - 12:06 PDT

Investigating

Seismic chat support is currently experiencing issues with connecting customers to support agents. Support can be reached using support@seismic.com or our support portal at https://support.seismic.com/ until the issue is resolved.

Posted Apr 21, 2025 - 09:41 PDT

This incident affected: Content Chat Support.