Seismic will be performing infrastructure upgrades during this window.
Seismic Regions Impacted: SouthWest1 and East1
Impact: * Skills Overview, Analytics, Assessments, and Scorecards will be intermittently unavailable.
* Webhook Events: Webhook notifications will not be delivered during downtime; they'll be sent once service resumes. Also, Customers will not be able to create new webhook triggers in Power Automate.
* Engagement Service: LiveSends, LiveSend Emails, Bulk Emails, DSR Emails, Outreach / Salesloft Emails won't be sent or created and will fail. Outlook emails cannot create links to create LiveSend emails. LiveSend Viewer will be offline and viewer will receive an outage message. Older LiveSends and Emails can't be viewed in Engagement Center. Emails Scheduled to send during the outage will be sent after we come back online.
* Extensions Platform: Customers will not be able to install, enable, disable, or delete apps during this time. App extension features (like Main Nav, Search, Related Training, Delivery Approvals) will be unavailable. Slack and Teams notifications from apps will not be delivered. App installation status won't appear on Seismic Exchange.
We apologize for any inconvenience this may cause.
Posted Apr 17, 2026 - 17:09 PDT
This scheduled maintenance affects: U.S. East1 and U.S. SouthWest1.