We are continuing to monitor for any further issues.
Posted Jul 10, 2026 - 19:59 PDT
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Jul 10, 2026 - 19:50 PDT
Update
We are continuing to work on a fix for this issue.
Posted Jul 10, 2026 - 16:54 PDT
Update
We are continuing to work on a fix for this issue.
Posted Jul 10, 2026 - 16:47 PDT
Update
Additional regions continue to recover, including EAST regions and Southwest.
Posted Jul 10, 2026 - 16:18 PDT
Update
Icons, library, and content property issues are now resolved for some tenants as services are restarted and full access is restored. We are seeing resolution in the WEST0, WEST1, WEST2, and WEST3 regions.
Posted Jul 10, 2026 - 15:35 PDT
Update
We are continuing to work on a fix for this issue.
Posted Jul 10, 2026 - 12:15 PDT
Identified
We are aware of an issue affecting icon display in some Seismic tenants, caused by a service disruption experienced today by our third-party feature management provider, LaunchDarkly.
To fully restore missing icons, our team needs to restart a number of internal services over the next several hours. During this process, some customers may experience brief, intermittent service disruptions.
We expect any individual disruption to be short-lived, and we are working to complete these restarts as quickly as possible while minimizing impact.
We will post updates here as work progresses and confirm once the issue is fully resolved.
We apologize for any inconvenience this may cause.
Posted Jul 10, 2026 - 11:54 PDT
Update
We are continuing to investigate this issue.
Posted Jul 10, 2026 - 11:14 PDT
Investigating
We are currently investigating this issue.
Posted Jul 10, 2026 - 11:01 PDT
This incident affects: U.S. West0, U.S. West1, U.S. West2, U.S. West3, U.S. East0, U.S. East1, U.S. East2, U.S. East3, and U.S. East4.