Custom dashboards not visible to some European customers.

Incident Report for Seismic Software, Inc.

Resolved

This incident has been resolved.

Posted Apr 30, 2022 - 05:30 PDT

Update

Seismic Engineering Teams are working on deploying a fix for the unavailable dashboards. Some European customers may experience a brief interruption with the dashboard displays while this fix is being implemented.

Posted Apr 29, 2022 - 14:50 PDT

Identified

The issue has been identified and a fix is being implemented.

Posted Apr 29, 2022 - 09:27 PDT

Investigating

We are currently investigating this issue.

Posted Apr 29, 2022 - 08:52 PDT

This incident affected: UK1 (U.K.), NL1 (Europe), DE1 (Germany), DE2 (Germany), CH1 (Switzerland), and DIY Dashboards.